Terms of use
What to know about using services, keeping your account secure and managing your data.
Service scope
Configuration, location, operating system, IP allocation and billing period depend on your selected plan and order. Not every feature or location is offered with every plan. Review specifications and the quote before confirming.
Account security
Keep contact details accurate and protect passwords and API keys. Enable two-factor authentication when available. If you suspect unauthorized access, change your credentials and contact support. Never share passwords, OTPs or recovery codes through public channels.
Acceptable use
Do not use services for unlawful activity, malware, spam, unauthorized access or network attacks. Do not abuse resources in ways that affect other customers. Suspected violations should be reported to the operations team for review.
Resources and operations
Changing IPs, reinstalling, upgrading or cancelling can affect connectivity or data. Review warnings and back up before proceeding. Powering off or suspending a service is not the same as cancelling it or stopping its billing period.
Data and expiry
Maintain independent backups of important data. Do not assume backup or recovery is included unless your plan states it. Monitor expiry dates and renew on time. Confirm data retention and recovery availability after expiry separately.
Support and specific commitments
Submit the service ID, time and issue description through Support in your account. SLA, compensation and response commitments require confirmation under your plan or agreement; a marketing page does not replace that agreement.